Here to help everyone celebrate life’s moments

United by our purpose of helping everyone celebrate life’s moments, we encourage every cardfactory colleague to bring their whole selves to work. Creativity and innovation sit at the heart of all we do, and we take pride in our team of diverse thinkers, makers and doers.

Join the team

We live by our values and believe our culture is second to none

cardfactory gives colleagues exciting opportunities to grow and build a career within a business that is transforming, entering new categories and new markets, and embracing technology as part of its growth journey.

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Whether you choose to work in one of our 1,000+ much-loved stores, our innovative creative team, slick distribution centre, or fast-growing digital group, joining cardfactory means joining a team that is supported and challenged to make a difference.

We’re committed to continually evolving our culture and behaviours and have even been recognised through awards. In September 2023, we received a two‑star ‘Outstanding to work for’ accreditation and were also recognised as the fifth ‘Best Big Company To Work For’. These awards are a testament to how our talented team of 9,800 colleagues feel about being part of our unique journey.

What we offer

1. Learning and development

Our approach to learning and development empowers colleagues through functional and technical tools, training and supporting them through coaching and mentoring.

Our approach
  • Talent Everyday – our approach to performance management
  • Access to functional and technical learning programmes
  • Apprenticeship opportunities
  • Career Pathways tool for planning your career journey
  • Coaching qualifications for senior managers
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2. Rewards and benefits

Our SMART working principles enable colleagues to work flexibly. And our family-friendly approach to maternity, paternity, adoption, and kinship leave ensures colleagues are supported through some of their biggest life moments.

Other benefits
  • Enhanced sick pay for all colleagues
  • Death in service
  • Colleague discount portal – mycardfactory
  • Cycle to Work scheme
  • SAYE for all colleagues
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3. Wellbeing

Colleague wellbeing and an engaged workforce are fundamental to a successful business. It is an intrinsic part of our ways of working and stems from great leadership. Wellbeing is one of the pillars of our DE&I strategy – spanning a number of initiatives that support physical, mental and financial wellbeing.

Wellbeing programme
  • Network of Mental Health First Aiders
  • Employee Assistance Programme
  • Colleague portal with links to resources including online GPs
  • FIKA – an innovative tool to support colleagues with their mental fitness
  • Colleague recognition portal
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